Privacy Policy

This Privacy Policy describes how Guangzhou Daguo Technology Co., Ltd., operating under the Boolegon brand, collects, uses, discloses, stores, and protects personal information when customers visit our website, place an order, contact customer service, or otherwise use our services.

1. Personal Information We Collect

We may collect information that customers provide directly to us, including:

• Name;
• Email address;
• Telephone number;
• Shipping and billing addresses;
• Order and transaction information;
• Product dimensions, colors, fabrics, and configurations;
• Account information;
• Customer service communications;
• Product labels, photographs, videos, and supporting documents;
• Reviews, survey responses, and other feedback.

2. Payment Information

Payments are generally processed by third-party payment service providers.

We may receive transaction status, billing details, payment confirmation, transaction identifiers, and fraud-prevention results. We generally do not directly store complete payment-card numbers or payment-account passwords.

3. Information Collected Automatically

When customers use our website, we may automatically collect certain information through cookies, pixels, log files, and similar technologies, including:

• IP address;
• Browser and device type;
• Operating system;
• Pages viewed;
• Links and advertisements clicked;
• Cart and checkout activity;
• Referring website or advertising source;
• Access date and time;
• Cookie identifiers and related technical information.

4. Analytics and Advertising Tools

Depending on the services enabled on our website, we may use tools such as:

• Shopify Analytics;
• Google Analytics 4;
• Google Tag Manager;
• Google Ads;
• Meta Pixel;
• TikTok Pixel;
• Email marketing platforms;
• Customer service and website-performance tools.

These services may collect information about website activity to provide analytics, measure advertising performance, prevent fraud, improve our services, and present more relevant marketing content.

5. How We Use Personal Information

We may use personal information to:

• Process orders and payments;
• Manufacture and customize products;
• Arrange packaging and delivery;
• Provide shipment tracking;
• Communicate about orders;
• Provide measuring, installation, and operating assistance;
• Process replacements, refunds, warranty claims, and after-sales requests;
• Prevent fraud and unauthorized transactions;
• Improve our website, products, and customer experience;
• Analyze traffic and advertising performance;
• Send marketing communications where permitted;
• Comply with accounting, tax, regulatory, and legal obligations.

6. How We Share Personal Information

We may disclose necessary personal information to service providers that assist us with:

• Website hosting and e-commerce services;
• Payment processing;
• Product manufacturing and order fulfillment;
• Shipping and delivery;
• Email and customer support;
• Analytics and advertising;
• Fraud prevention;
• Accounting, legal, insurance, and professional services;
• Compliance with lawful government or regulatory requests.

We require service providers to use information only as necessary to perform their services, subject to their own legal and contractual obligations.

7. Cookies and Consent Choices

We use cookies and similar technologies to operate the website, remember preferences, maintain shopping-cart functionality, analyze traffic, and measure advertising performance.

Where required, visitors may manage their cookie preferences through our cookie consent banner or browser settings.

Disabling certain cookies may affect the operation of the website, including account, shopping-cart, checkout, and personalized features.

8. Marketing Communications

Where permitted by applicable law, we may send customers product updates, promotions, service information, or other marketing communications.

Customers may unsubscribe by using the unsubscribe link included in a marketing email or by contacting us.

Unsubscribing from marketing messages will not prevent customers from receiving necessary transactional communications, including order confirmations, shipping notifications, and after-sales updates.

9. Sale or Sharing of Personal Information

We do not sell personal information in exchange for money.

However, certain disclosures made through advertising cookies or pixels may be treated as “sharing,” targeted advertising, or a similar activity under some privacy laws.

Where applicable, customers may exercise available privacy choices through our cookie preference tool or by contacting us.

10. Data Retention

We retain personal information only for as long as reasonably necessary to complete orders, provide customer support and warranty service, maintain business and transaction records, prevent fraud, resolve disputes, and meet tax, accounting, regulatory, and legal requirements.

Retention periods may vary depending on the type of information and the purpose for which it is used.

11. Information Security

We use reasonable administrative, technical, and organizational safeguards intended to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission over the internet or electronic storage system can be guaranteed to be completely secure.

12. Privacy Rights

Depending on applicable law and the customer’s location, customers may have the right to:

• Request access to personal information;
• Request correction of inaccurate information;
• Request deletion of certain information;
• Obtain a copy of certain information;
• Withdraw marketing consent;
• Object to or restrict certain processing;
• Opt out of certain sales, sharing, or targeted advertising activities.

We may need to verify the identity of the person submitting a request before taking action.

13. Children’s Privacy

Our website and products are not directed primarily toward children below the minimum age required by applicable law.

If we become aware that personal information from a child has been collected without appropriate authorization, we will take reasonable steps to delete it.

14. International Data Transfers

Our company and service providers may operate in different countries or regions.

As a result, personal information may be transferred to and processed outside the customer’s country of residence. We will handle such information in accordance with applicable legal requirements and reasonable data-protection measures.

15. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our services, technology, business practices, or legal obligations.

The updated version will be posted on this page with a revised effective date.

16. Contact Us

For privacy questions or requests, please contact us at support@boolegonblinds.com.